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Total Experience: A Deep Dive into Transformative Engagement Strategies

Jul 26, 2023

The concept of Total Experience, which seeks to integrate the physical, digital, and human dimensions of engagement, has emerged as a pioneering approach in shaping how organizations interact with both customers and employees. In an enlightening CIOMajlis event, attendees had the exclusive opportunity to delve deep into the nuances of this innovative strategy. 

Experts from Gartner who guided the audience through the multifaceted aspects of Total Experience. Their insights underscored its significance in creating a holistic and integrated experience across varied touchpoints, be it in the context of product interactions or workplace engagements.